Thank you for taking the time to write to us!
We are sorry that the product did not meet your expectations.
Several elements could be responsible for this inconvenience. Indeed, your body gets used to caffeine and adaptogenic plants that can be found in a product or even when you drink coffee every day. Do you consume a lot of caffeine during the day? It is best to consume 4-5 weeks of a caffeine-containing product and to stop using it for 1-2 weeks so that your body does not adapt and to get the full effect of caffeinated products.
Do not hesitate to contact us for personalized advice about caffeine!
If you have already tried this trick, please note that you can return your product, even once opened, for an exchange. Simply come into the store with your product or contact our customer service department at firstname.lastname@example.org or 1-877-976-7393 to look at the different options available to you for an exchange. In-store, you can also take the time to taste the different flavours at our tasting station before purchasing the product. Thank you very much,