Thank you for taking the time to write to us!
We are sorry that the product did not meet your expectations.
Did you try mixing the product in a proper shaker, with 8oz of water per scoop?
If you have already tried this trick, please note that you can return your product, even once opened, for an exchange. Simply come into the store with your product or contact our customer service department at email@example.com or 1-877-976-7393 to look at the different options available to you for an exchange. In-store, you can also take the time to taste the different flavours at our tasting station before purchasing the product. Thank you very much,